Can I obtain a refund via Cypher Travel?

All refunds are dependent on the airline(s), hotel(s) or travel supplier(s) involved in your booking. Please read the relevant documents sent at the time of booking to ensure you are eligible for a refund, and be aware of any relevant penalties that maybe applicable. If you still need assistance, submit a "REFUND" ticket and we will help you through the process. Use the "How to submit a support ticket" FAQ for further assistance.